Terms & Conditions

Terms & Conditions

LeTap Bio-Solutions is an Australian owned & operated bio-technology company involved in the development and distribution of niche products into the Australia and New Zealand technology markets.


Terms of Use

LeTap Bio-Solutions Online Content Terms and Conditions


The LeTap Bio-Solutions website, mobile website, mobile application ("Online Content") is owned and operated by LeTap Solutions Pty Ltd (ABN 54601842595).

By using or accessing the Online Content, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use the Online Content.


1. Governing law

LeTap Bio-Solutions controls and operates this site from its offices within Australia. These Terms of Use are governed by the laws of the New South Wales. You and LeTap Bio-Solutions agree to submit to the non-exclusive jurisdiction of the courts of New South Wales. If you choose to access this site from another location, you are responsible for compliance with applicable local laws.


2. Revisions to Terms of Use

LeTap Bio-Solutions may revise or amend these Terms of Use at any time at our absolute discretion by posting revised terms. You agree that, in the event that any portion of these Terms of Use is found to be unenforceable, the remainder of these Terms of Use remain in full force and effect. Any revisions will be effective immediately. By continuing to use this site after any revision becomes effective, you agree to be bound by the revised Terms of Use.


3. Site contents, ownership, and use restrictions

The material on this site is protected by copyright under the laws of Australia and other countries through international treaties. Unless otherwise indicated and except for information directly from or links to third-party websites, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this site including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents) are owned or controlled, and are reserved by LeTap Bio-Solutions and its related companies, affiliates, licensors and licensees.


4. Information from and Advertising and Links to Third Party Websites

This site may contain information from or hyperlinks and other pointers to internet websites operated by third parties. Such information or websites are not under the control of LeTap Bio-Solutions and LeTap Bio-Solutions is not responsible for the contents of any such information or website. LeTap Bio-Solutions provides such information and hyperlinks to you as convenience only, and the inclusion of any link does not imply any endorsement of the linked website by LeTap Bio-Solutions. You rely on such information or websites entirely at your own risk.

You are referred to the relevant third party websites for all information regarding the third parties' products and/or services. Third parties are solely responsible to you, subject to their conditions, for all issues relating to their website including information, goods, services, prices and the delivery of any goods or services you purchase on the third party website.


5. Personal, non-commercial use

Permission is granted to display, copy, distribute, download, and print in hard copy portions of this site solely for the proper and reasonable purposes of:

a.placing an order with LeTap Bio-Solutions Business; or

b.using this site as a shopping resource, provided that you do not modify the site and that LeTap Bio-Solutions retain all copyright and other proprietary notices contained in the Contents.

You must not, without our prior written permission, exploit any of our site materials for commercial purposes or other purposes that are not expressly permitted under these Terms of Use.


6. Prohibited conduct

a.You are not authorised, without the prior written permission of LeTap Bio-Solutions and any other owner of rights in the Online Content that you access via the site, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from the Online Content.

b.You must not use any robot, spider, scraping device, deep link or any other automatic tool or algorithm or any manual process that performs the same function.

c.No trademark (whether registered or otherwise) that is contained on this site or otherwise used by LeTap Bio-Solutions may be used without our prior, specific, written permission or that of the trademark owner.

d.You must not upload, post, transmit or otherwise make available through this site any material which:

i.violates or infringes the rights of others (including their privacy and intellectual property rights);

ii.is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;

iii.encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law; restricts or inhibits any other user from using the site;

iv.affects the functionality or operation of the site or its servers or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly); or

v.breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require LeTap Bio-Solutions to take remedial action under any applicable industry code.


7. We can use your feedback

You grant LeTap Bio-Solutions an irrevocable, non-exclusive licence to use any material, information and ideas that you transmit to this site or otherwise provide to LeTap Bio-Solutions from the time you authorise it to be sent. You agree that we can use and adapt any ideas, concepts, techniques, words, images or other content contained in these transmissions for any purpose and without restriction or compensation.


8. Indemnity

You agree to indemnify and will keep LeTap Bio-Solutions indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by LeTap Bio-Solutions in connection with your use of the Online Content, your breach of these Terms of Use or your breach of any rights of third parties.

Buying products through our Online content

Products may vary between LeTap Bio-Solutions retail stores and those found on the Online Content.


9. Ordering goods

Any order placed by you in the manner described in this site is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you. Subject to your compliance with any product specific limitations shown on this website. LeTap Bio-Solutions may change the prices published on the Online Content at any time. Prices of products placed in the 'basket' but not paid for are also subject to change and you agree to pay the price current at the time of payment. While every effort has been made to ensure the accuracy of prices, images and information displayed on this site, LeTap Bio-Solutions is not responsible for any error and reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this Online Content, or an error in your order. We may require additional verification or information before accepting any order. We only accept orders from within mainland Australia and Tasmania. Within this area, our policies as to delivery and returns apply as set out in these Terms of Use.


10. About our prices

Product availability may vary between LeTap Bio-Solutions stores and LeTap Bio-Solutions online due to different customer offers. Prices displayed on online are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of items are subject to change without notice. Where permitted in all states, we reserve the right to limit sales, including the right to prohibit sales to re-sellers.


11. Delivery

See our Delivery Policy.


12. Returns policy

See our Returns Policy.


13. Title and risk

Title to the goods purchased from LeTap Bio-Solutions online does not pass from LeTap Bio-Solutions to you until we have received payment in full for the goods. All risk in the goods passes to you upon delivery to your address.


14. Disclaimer of liability

To the extent permitted by law, LeTap Bio-Solutions will not be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, special, consequential or punitive loss or damages or any loss or damages whatsoever, including (but not limited to) loss of use, data, or profits, arising out of or in connection with: (1) the use, copying, or display of the contents of this site; (2) goods or services supplied by LeTap Bio-Solutions under these Terms of Use; or (3) a failure or omission on the part of LeTap Bio-Solutions to comply with its obligations under these Terms of Use.


15. Limitation of liability

Our total liability to you (if any) in connection with this site, or with these Terms of Use or any goods or services supplied under them, will be limited, at our election, to: (1) in the case of information or services supplied or offered by us, the re-supply of the information or services or payment of the cost of doing this; (2) in the case of goods supplied or offered by us, repair or replacement of the goods, supply of equivalent goods, or payment of the cost of doing this; and/or (3) the amount paid by you (if any).

You expressly understand and agree that LeTap Bio-Solutions shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if LeTap Bio-Solutions  has been advised of the possibility of such damages). Some jurisdictions do not allow the exclusion of the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In no event will LeTap Bio-Solutions total cumulative damages exceed AUD$100.00.


16. Disclaimer of warranty

LeTap Bio-Solutions is providing the Online Content on an 'as is' basis and use of it is at your own risk. LeTap Bio-Solutions and its related companies, affiliates, licensors or licensees, and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on LeTap Bio-Solutions Online (including in relation to any products or services). To the extent permitted by law, none of them will be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on this site. To the extent permitted by law, LeTap Bio-Solutions expressly disclaims all warranties of any kind, whether express or implied, including (without limitation) implied warranties or conditions of acceptability or fitness for purpose.


17. Rights we cannot exclude

The above disclaimer and liability limitation do not exclude any rights, which by law may not be excluded, including but not limited to your rights under the Australian Consumer Law.


18. Termination

Your ability to purchase goods from LeTap Bio-Solutions Online may be terminated by LeTap Bio-Solutions at any time without notice. All restrictions, licences granted by you and limitations of LeTap Bio-Solutions' liability will survive termination.



•You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use.