LeTap Bio-Solutions is an Australian owned & operated bio-technology company involved in the development and distribution of niche products into the Australia and New Zealand technology markets.
Notification of Defects and Returns.
All breakages and short deliveries must be notified to the LeTap Bio-Solutions Customer Care team within 72 hours of receipt (“Notice”). Failure to provide Notice as required by this clause will negate any responsibility of LeTap Bio-Solutions for such breakage's and/or short deliveries.
Only Contract Goods supplied in error or that are faulty will be considered for a refund or return after Notice.
Where LeTap Bio-Solutions otherwise agrees with the Customer to permit a refund in its absolute discretion, the return may be subject to a minimum 15% restocking charge or any other reasonable charge or cost incurred or otherwise levied by LeTap Bio-Solutions.